Whether it's a simple power issue or problem with the door or some malfunctioning parts, there are many things that can go wrong with refrigerator repair. Although getting your refrigerator fixed may seem like an easy task, but like most things, refrigerator repair isn't as simple as it sounds. So how do you decide as to which repair company to choose as there are many repair companies out there. Here are couple of questions that you may ask the repair company before handing out the job to them:
A) Are you licensed and insured to do refrigerator repair?
In order to perform any kind of refrigerator repair one needs to obtain special licenses to handle refrigerants issued by the Environmental Protection Agency (EPA). Refrigerants are chemicals in the refrigerator which absorb the heat from the inside. These chemicals are non-reactive, but still, proper care should be used when performing any type or refrigerator repair, to ensure that the chemicals will not be spilled and harm humans or pets. The technician needs to perform refrigerator repair test in-order to get certified (usually done by a private company. In addition, the company should also have the necessary insurance policies to cover on-site accidents for their employee and the customer's home. If the refrigerator repair company is a good one, they'll have their workers fully insured against any accident that could occur on the job. It's always good to know that the refrigerator repair company you're giving your hard-earned cash to cares for their customers as well.
B) Do you have the proper training and experience in refrigerator repair?
Someone who has years or even decades of experience with refrigerator repair will know what he/she is doing. Often, the best and most experienced refrigerator repair professional are also the best-kept secrets in the neighborhood. So do some research and ask around for recommendations from friends and acquaintances apart from looking in the phone book for the best repair company.
Refrigerator repair is a real skill. Refrigerators have a lot of sensitive parts that require understanding to make the necessary repairs. Of course, many schools today offer a lot of 2-year courses and technical courses that teach refrigerator repair, so it's important for you to check your technician's background. The National Appliance Service Technician Certificate and Master Certified Appliance Professional are some additional certifications that technicians can obtain to ensure they have all the necessary knowledge to make repairs.
C) Are you registered with the Better Business Bureau?
While being registered with the BBB isn't a guarantee that the refrigerator repair company is reliable, it will give you recourse should things go wrong. As soon as you see something is wrong, try to call a refrigerator repair company early on, to prevent aggravating the problem and save you the cost of major repairs or having the buy a replacement. Needless to say, with proper care and maintenance, you won't have to resort to calling a refrigerator repair professional, but some problems do need the help of a professional.